卖家将退货或者移仓的地址，直接写成了买家地址，涉及泄露买家信息，导致账户被封。

亚马逊发出的封店通知：

Dear,

Your Amazon.co.jp account has been suspended. All your products have been removed. We will discuss with you to resolve this issue. During this period, the funds will not be transferred to you, but will remain in your account. If there are any outstanding orders, please arrange the shipment in time to avoid further affecting your account.

Why does this happen?
You shared the buyer’s personal information on the Amazon website with others. Amazon.co.jp sellers are not allowed to share, post or disclose order details, including the buyer’s name, address and phone number. This violates our policy. According to Article 3 of the Amazon Business Solutions Agreement, your Amazon seller account has been suspended.

How to reactivate my account?
To reactivate your sales account, please send an action plan stating the following:
- The fundamental reason why you share the buyer's personal information on the Amazon website with others.
- What measures have you taken to resolve related issues.
- The specific measures you take to prevent future sharing of the buyer's personal information on the Amazon website with others.

Please make sure that your action plan can resolve all account performance issues displayed in the account status dashboard: https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_op.

How to send the required information?
Click the "Appeal" button next to this message on the "Performance Notification" page of Seller Central and submit the information via https://sellercentral.amazon.co.jp/performance/notifications?ref=ah_em_op.

What happens if the requested information is not sent?
If we do not receive the requested information, your account will be suspended and the funds in your account may be frozen for 90 days or more.

We are here to help you
If you have questions about this policy or the information requested above, please visit https://sellercentral.amazon.co.jp/gp/help/200370560 for reference. In addition, for help in developing an action plan, please visit https://sellercentral.amazon.co.jp/gp/help/G201623610.

Your account was disabled by mistake?
If you think there is an error, please submit a description. Your description should include the following information:
- Evidence or example that proves that your account complies with our policies.

You can visit https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_op, or use an iOS or Android device to select "Account Status" on the main screen of the Amazon Seller App to view your account performance. The account status control panel will show the performance of your account in terms of performance indicators and policies required to sell on Amazon.
- Download the iOS app from https://itunes.apple.com/jp/app/amazon-seller/id794141485.
- Download the Android app from https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl...
Seller performance team,
Amazon.co.jp